Hey Friends! We like to make sure we are all on the same page. Please read through our terms and conditions carefully to make sure we can take care of you. If you have any questions you can ALWAYS contact us at: liz@ssekodesigns.com
Terms and Conditions
The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, placing an order with us, you are indicating your acceptance of the following terms and conditions (the "Terms and Conditions"). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time.
Order Acceptance Policy
Payment shall be made by a credit card or PayPal account. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. For credit card payments, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. We may require, at our option, that any order placed over certain dollar amounts receive our pre-approval. We also may require additional verification or information before accepting any order.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.
Product Availability
We cannot guarantee product availability and products, nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
Shipping and Delivery
Sseko Designs uses USPS for deliveries. Sseko Designs is not responsible for any shipping problems and shall not be held liable for any "reasonable" delay beyond our advertised delivery time-frames. Shipping time typically is between 3-10 days. You will be notified if your item is not expected to be shipped in this timeframe. Due to high demand, order processing can take 1 to 3 business days. U.S. mail orders can take up to 10 business days from day of shipment and international mail orders can take up to 20 business days. The on-time delivery guarantee does not apply to shipments that are delayed due to causes beyond USPS's control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment, delays caused by the consignee, acts of God, public authorities acting with actual or apparent authority on the premises, acts or omissions of Customs or similar authorities, riots, circumstances arising before, during, or after a strike or other labour disputes, civil commotions, disruptions in the air or ground transportation network (such as weather phenomena), and natural disasters.
Back Order items
Please feel free to order products indicated as "Back Ordered", but keep in mind that we will not deliver within typical shipping time-frames, nor can we set expectations of delivery time-frames, at time of order.
Payment
Payment of all items purchased via the Online store is credit card only. Credit cards accepted are VISA, Mastercard and American Express. Fluctuations in the currency exchange rate on the day of the purchase may result in a slight difference in the totals. All products selected in the US Online store will be charged in US Dollars. Taxes will be charged based on the shipping address. We do not accept payment by Check or Money order.
Return Policy
Items purchased via the Online store can be returned to Sseko within 60 days of the order, for a full refund of the purchase, minus all shipping costs. If the product purchased from Sseko Designs Online Store received is defective, a replacement will be sent. Sseko Designs Online Store policy notes replacement for a defective product is subject to availability.
Please express your intentions by contacting Sseko Designs Customer Service via email at liz@ssekodesigns.com or via phone at 636.236.9050.
Taxation
All Missouri residents will be charged 5.475 sales tax. International customers will be responsible for any duties or taxes incurred in customs.
How to Contact Us
If you have any comments or questions, please do not hesitate to contact us via telephone at 636-236-9050 or email us at liz@ssekodesigns.com.
